Delivering digitalisation, professionalisation, internationalisation to retail brands

Our Services

We are a hands on results orientated consultancy that delivers an ecommerce and digital strategy, organisational design for todays environment and pragmatic roadmaps for development to ensure your retail brand is delivering a digital participation of over 50% to sales and growth exceeding industry benchmarks. 

All our partner colleagues have worked in multichannel retail businesses and we know the importance of ROI, working at pace but realising real gains quickly, In todays omnichannel world, retailers have to think about disruption, growth and profit. We understand this and our 'Digital health check" has been developed to understand how your brand is positioned in an increasing digital world without you spending a fortune or taking time or focus from your day to day business.

Post the pandemic, digital growth and alignment is critical to every business with digital transformation the hot-topic. However, there are not many experienced practitioners  that have delivered outstanding growth and true digital transformation. We have and many times!

The current retail landscape has given ecommerce a critical priority for most businesses. Are you investing enough in ecommerce in the right solutions, experienced people and future proofing the growth in your business given the difficulty stores, shopping centres and retail parks are facing. If you don't know the answer then contact us and we can help with an external view of what you should be doing and when to ensure your business can survive. Don't wait until it is too late!

Our Services

Our expertise

Our founder, Neil Sansom has over 20 years of ecommerce experience gained in the retail, consumer to consumer sector and leisure sectors. Specialisation on fashion, FMCG, and home.  Neil is a recognised speaker at conferences and an advisory Board Member to the IMRG, the UK's industry body for ecommerce.

We pride ourselves on delivering results and not just strategy. Some consultancies will talk a good strategy and leave you to deliver, others will profess that they can deliver using their people. Our objective is to empower your business to adopt the right strategy, KPI's and hire the right people to deliver using our expertise when you need it. 

Our expertise

Our team & partners

Neil Sansom takes a hands on approach to all our clients. He will only work with trusted partners he has used in retail businesses he has managed. A network of top consultants exists in commerce trading, customer acquisition and retention, technology development and provision, customer communications technology and infrastructure components.

This enables to bring onboard specialists as required but all using proven solutions that drive results. We only work in an agile way and don't believe in multi million pound technology change projects that overrun on both time and budget. Solutions fit for purpose is our mantra. 

We look to payback our fees and more, quickly for all our clients by boosting sales, and profit through improved solutions, optimisation or just insight into how you can do things better and with more efficiency.

The investment you make, it is critical you achieve a payback. One client we improved mobile checkout conversion from 2% to over 5% and delivered an extra £5m of sales each year by some quick and easy changes that the existing team just did not have the wider industry knowledge of. 

How much is you business leaving on the table?

Our team

What we can do for you

eCommerce Consultancy

Optimisation of your digital strategy

Digital 'HealthCheck"

Ask about our digital heath check?

Results Driven

Real results from retailers who understand your business

Contact us

info@esation.co.uk or

Mobile UK 07818 458 263